ALPHA86
RETURN MERCHANDISE AUTHORIZATION (RMA) REQUEST FORM
Please complete this form before returning any merchandise.
All returns require prior authorization from Alpha86. Unauthorized returns may be refused.
CUSTOMER INFORMATION
Company Name: _______________________________________
Contact Name: _______________________________________
Phone Number: _______________________________________
Email Address: _______________________________________
Shipping Address:
ORDER INFORMATION
Invoice Number: _______________________________________
Purchase Date: _______________________________________
PO Number (if applicable): _____________________________
PRODUCT INFORMATION
Product NameSKUQuantityReason for Return
RETURN TYPE
Please select one:
☐ Standard Return (within 30 days)
☐ Defective Product Claim
☐ Shipping Damage
☐ Warranty Claim
☐ Other: ____________________________________
DESCRIPTION OF ISSUE
Please describe the issue in detail:
PHOTO REQUIREMENT
For defective product or warranty claims, photographs of the issue are required.
☐ Photos Attached
RETURN POLICY ACKNOWLEDGEMENT
By submitting this RMA request, the customer acknowledges:
Standard products may be returned within 30 days if approved by Alpha86.
Custom or made-to-order products are non-returnable except for verified defects.
Customers are responsible for return shipping costs unless otherwise approved.
Products returned without an approved RMA may be refused.
3D printed products may contain normal cosmetic characteristics that are not considered defects.
Warranty coverage applies only to manufacturing defects and excludes improper installation, misuse, modification, chemical exposure, environmental abuse, and use outside intended applications.
Customer Signature: _______________________________________
Date: ______________________
ALPHA86 INTERNAL USE ONLY
RMA Number: _______________________________________
Approved By: _______________________________________
Approval Date: _______________________________________
Disposition:
☐ Approved for Return
☐ Replacement Authorized
☐ Return Denied
☐ Additional Information Required
Notes:
Return Shipping Instructions:
Submit completed forms and supporting photos to: